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TERMS AND CONDITIONS

1. Introduction

These Terms and Conditions ("T&C") govern your access to and use of the website Roamer_Instruments (hereinafter "the Site"), operated by Roamer_Instruments, which specializes in the online sale of self-amplified electric guitars (integrating an amplifier, preamplifier, and speaker). By accessing or using the Site, you agree without reservation to these T&C.

2. Scope and Application

The Site is designed to allow users to purchase innovative electric guitars with built-in amplification systems. These T&C apply to all services provided on the Site, including information browsing, order placement, and participation in any interactive features (such as forums or comment sections).

3. Site Access and Registration

  • Free Access: Browsing the Site and accessing its information is free and does not require registration.

  • Account Creation: To place an order, you must create an account by providing accurate and up-to-date information.

  • Target Audience: The Site is intended for users who are at least 18 years old. Any use by minors must be supervised by a parent or legal guardian.

4. Order Process and Payment

  • Order Placement: An order placed through the Site constitutes a firm offer to purchase. Your order is considered final once confirmed by our services.

  • Secure Payment: Payment is processed online via the payment methods indicated on the Site. All transactions are secured.

  • Modification and Cancellation:

    • You may cancel or modify your order provided it has not yet been processed by our services.

    • In case of errors (e.g., pricing, description, etc.), we reserve the right to cancel or modify the order and will inform you as soon as possible.

5. Product Description and Safety

  • Product Presentation:

    • Descriptions, images, and technical specifications of the electric guitars offered on the Site are provided for informational purposes only.

    • Although we strive to ensure the accuracy of the information, errors or omissions may occur.

  • Safety and Warnings:

    • Some products include small parts that could pose a risk to children. It is imperative to follow all safety instructions and to keep these products out of reach of young children.

    • Any misuse or unauthorized modification of the products is the sole responsibility of the user.

6. Right of Withdrawal and Return Policy

  • Withdrawal Period: In accordance with applicable law, you have a 14-day period from the date of receipt to exercise your right of withdrawal, without providing any reason.

  • Return Procedure:

    • Products must be returned in their original packaging, in perfect condition, and accompanied by the invoice or delivery note.

    • Return shipping costs may be your responsibility, except in cases where the product is defective or if an error is attributable to us.

  • Exclusions: Certain products (e.g., personalized items or products with hygiene or safety concerns) may be exempt from the right of withdrawal.

7. Rights and Obligations of Users

  • General Obligations:

    • Provide accurate information during registration and when placing orders.

    • Use the Site in compliance with applicable laws and these T&C.

    • Refrain from disrupting the operation of the Site (e.g., hacking attempts, spreading viruses, etc.).

  • Abusive Use: Any fraudulent or abusive behavior may result in the immediate suspension or deletion of your account, without prejudice to any legal action.

8. Intellectual Property

  • Site Content:

    • All elements present on the Site (including texts, images, graphics, logos, etc.) are the exclusive property of Roamer_Instruments or its partners and are protected by intellectual property laws.

    • Any reproduction, representation, modification, or use without express permission is strictly prohibited.

9. Liability and Warranties

  • Limitation of Liability:

    • Product Warranty: The commercial warranty on our products is limited to one (1) year from the date of purchase, unless otherwise provided by law.

    • Site Use: The Site is provided "as is," and Roamer_Instruments cannot be held responsible for any interruptions, errors, or malfunctions (due to maintenance, technical issues, force majeure, etc.).

  • Non-Conforming Use: In cases where the product is used in a manner not consistent with the provided instructions or due to user negligence, the seller’s liability will be excluded.

  • Force Majeure: Neither party shall be held responsible for any failure to perform its obligations due to events beyond its reasonable control (e.g., natural disasters, strikes, communication network failures, etc.).

10. Personal Data Protection

For detailed information on how we collect, process, and secure your personal data, please refer to our Privacy Policy.
By using the Site, you consent to the processing of your data in accordance with that policy.

11. Modification of the Terms and Conditions

  • Updates: We reserve the right to modify these T&C at any time without prior notice.

  • Notification: Changes will be effective immediately upon publication on the Site. It is your responsibility to review the T&C regularly to be informed of any updates.

12. Dispute Resolution

  • Amicable Settlement: In the event of any dispute regarding the interpretation or execution of these T&C, we encourage you to contact our customer service at:
    Email: contact@roamerinstruments.com

  • Jurisdiction:

    • Failing an amicable resolution, any dispute will be submitted to the competent courts in accordance with French law.

    • This agreement is governed by French law.

  • Consumer Dispute Procedure:

    • For consumer-related disputes, you may also opt for mediation or another alternative dispute resolution service.

13. Miscellaneous

  • Severability: Should any provision of these T&C be declared invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  • Electronic Communication: All communications will be conducted electronically (email, Site messaging, etc.) and are deemed to have been received upon dispatch.

14. Contact Information

For any questions, claims, or further information regarding these T&C, please contact us at:

Roamer_Instruments
Email: contact@roamerinstruments.com
Phone: 0618853919

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